VoIP Phones: How Do They Work in a Business Environment?

It is impossible to imagine a business place without a phone. Communication is the backbone of business and the amount of business that takes place over phone is immense. In this article we will look into VoIP (voice over internet protocol) phones and understand how it works. We will also compare the various benefits it offers in contrast to the conventional analog phones. Read on.

What is a VoIP phone?

VoIP is a popular abbreviation and it stands for voice over internet protocol. It pretty much means the same thing, transferring voice over internet. The conventional phones we know about used to be heavenly dependent on landline wires and currently depend on the 3G and 4G network spectrums. They still use a dedicated phone network to transmit voice alone and this is pretty expensive for a business organization where thousands of calls are made every day. VoIP phones ensure that phone calls can be made using any internet connection, still retaining all the features and benefits of a conventional phone. Voice is converted into small packets of data to be transmitted over the internet and converted back into sound at the receiving end. Simply put, VoIP phones are advanced analog phones that use internet instead of a dedicated phone network.

What are the Benefits of VoIP Phones?

1. Flexibility

First of all, VoIP phones offer a lot of flexibility when compared to the conventional analog phones. VoIP phones can be operated over any internet connection. You can go anywhere with the phone, connect it to a working internet connection and you have a dial tone. Any business operation needs an internet connection more than a dedicated phone system today and it makes no sense to pay hefty amounts to a telephone network when you can make calls over the internet.

2. Cost Effective

Be it an analog phone or a VoIP phone, you have to invest on a phone system. However, you can still save over the phone network you are using and completely abandon it. When you are making calls over the internet using VoIP you don’t have to pay any additional amount to the internet service provider. Thus you will be saving a fortune over the time and still be able to make phone calls like you used to.

3. Easily Scalable

VoIP phones are way more advanced when compared to the traditional analog phones. You can create and remove a phone line as and when you please without any hassles. Suppose you recruit new employees or few of your employees get shifted to another branch, you can easily manage the phone lines without depending on any telephone network provider.

4. Additional Call Features

If VoIP phones were just about voice over internet, they wouldn’t be such a rage. Apart from voice calling they allow multiple other call features including call hold, call transfer, conference calling, automated calling etc. These features can help boost efficiency and productivityin a business organization.

Both comments and pings are currently closed.

Comments are closed.

Powered by WordPress and MagTheme