Importance of Software for Small Businesses

February 15th, 2019 Clyde

There are many tools and solutions that business professionals use today. Most of these tools and solutions are software applications that help businesses leverage their operational capabilities. Almost all business operations will have some or other software application that will help organizations in achieving their objectives. Popularly known as business software, these are a set of software applications that can be used to improve the efficiency and accuracy at work places. There are many advantages that software offers for small businesses which we will discuss in this article.

Business Software and Its Need in Small Business

1. Automation

Firstly, business software help in automating many processes that used to be handled by people before. Process management, procurement, customer relationship management, inventory management, accounting, auditing, billing…there is no business operation that cannot use the services of automation and reduce its dependency on human intervention. Automation not only reduces the need for humans but also increases the accuracy and efficiency with each business process is carried out. Small business can thus hire less and save on their HR expenses.

2. Integration

Business software applications help create a digital world of business operations and integrate all these operations in real time. For example, two different solutions that are used for sales and billing respectively can be integrated to track the conversions that happened during a span of time. Later this data can be transferred to a CRM software to whitelist the loyalist customers the company has and special loyalty benefits can be offered to them. What you can see here is the integration of different software applications serving different small business operations integrated together to ensure ease of flow.

3. Accuracy

Data management is one of the most tedious jobs in business organizations and with the use of software applications, a lot of this work can be automated as mentioned above. Apart from automating, business software also ensures that accuracy is maintained throughout. Thus there won’t be any inconsistency in data management or any errors that can prove fatal later. Small businesses which have limited budgets cannot afford to make mistakes with their data as there is very little money left for risk management.

4. Business Intelligence

Data integration and management becomes a major aspect of using business software. These applications leave behind a lot of raw data that can be further processed to understand patterns, trends and other interrelated aspects that is hidden within data. With software that support big data management, analysis and machine learning, the data that a small business owns can be put to good use to make predictions and obtain business intelligence.

5. Communication

Another main benefit of using software in small business is that helps in managing both internal and external communication effortlessly. There are many applications that bring all the employees on a single platform where objectives can be updated, projects can be created, deadlines can be set, work can be assigned and documents can be uploaded and downloaded. These applications ensure that a virtual workplace is created which can be used by any employee irrespective of the location and time. Thus, it enables employees to be on the go and stay connected all the time.

VoIP Phones: How Do They Work in a Business Environment?

January 22nd, 2019 Clyde

It is impossible to imagine a business place without a phone. Communication is the backbone of business and the amount of business that takes place over phone is immense. In this article we will look into VoIP (voice over internet protocol) phones and understand how it works. We will also compare the various benefits it offers in contrast to the conventional analog phones. Read on.

What is a VoIP phone?

VoIP is a popular abbreviation and it stands for voice over internet protocol. It pretty much means the same thing, transferring voice over internet. The conventional phones we know about used to be heavenly dependent on landline wires and currently depend on the 3G and 4G network spectrums. They still use a dedicated phone network to transmit voice alone and this is pretty expensive for a business organization where thousands of calls are made every day. VoIP phones ensure that phone calls can be made using any internet connection, still retaining all the features and benefits of a conventional phone. Voice is converted into small packets of data to be transmitted over the internet and converted back into sound at the receiving end. Simply put, VoIP phones are advanced analog phones that use internet instead of a dedicated phone network.

What are the Benefits of VoIP Phones?

1. Flexibility

First of all, VoIP phones offer a lot of flexibility when compared to the conventional analog phones. VoIP phones can be operated over any internet connection. You can go anywhere with the phone, connect it to a working internet connection and you have a dial tone. Any business operation needs an internet connection more than a dedicated phone system today and it makes no sense to pay hefty amounts to a telephone network when you can make calls over the internet.

2. Cost Effective

Be it an analog phone or a VoIP phone, you have to invest on a phone system. However, you can still save over the phone network you are using and completely abandon it. When you are making calls over the internet using VoIP you don’t have to pay any additional amount to the internet service provider. Thus you will be saving a fortune over the time and still be able to make phone calls like you used to.

3. Easily Scalable

VoIP phones are way more advanced when compared to the traditional analog phones. You can create and remove a phone line as and when you please without any hassles. Suppose you recruit new employees or few of your employees get shifted to another branch, you can easily manage the phone lines without depending on any telephone network provider.

4. Additional Call Features

If VoIP phones were just about voice over internet, they wouldn’t be such a rage. Apart from voice calling they allow multiple other call features including call hold, call transfer, conference calling, automated calling etc. These features can help boost efficiency and productivityin a business organization.

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